Monroe County Department of Human Services

Monroe County Department of Human Services
111 Westfall Road
Rochester, NY 14620

OR

691 St. Paul Street
Rochester, NY 14605
Phone: (585) 753-6998
Fax: (585) 753-6296
Website: https://www2.monroecounty.gov/hs-index.php
Email: mcdss@monroecounty.gov

Hours of Operation: Monday – Friday 8:00AM – 4:00 PM

The Department of Human Services has as its goal a common sense human service delivery system that is comprehensive, responsive, coordinated and based on measurable results.  The department provides various forms of assistance to citizens of Monroe County including income support, medical assistance and comprehensive services designed to promote a higher quality of life for children, families and disadvantaged or elderly adults.

Services Include:

• Preventive Services
• Adult Protective Services: (585) 753-6532; After Hours Emergency: (585) 461-5698
• Family Access & Connection Team (FACT): (585) 753-2639
• Foster Care: Homefinding: (585) 753-6522
• Fraud: (585) 753-6639
  Home Energy Assistance Program: (585) 753-6477
• Supplemental Nutrition Assistance Program (SNAP): (585) 753-6960
• Summer Food Service Program
• Medicaid: Coordinated Care Services: (585) 613-7673; Community Services Society of NY (585) 613-7662;option 3 NY State of Health: (585) 613-7662 option 2.
• Home Care Services: (585) 753-6445
• Temporary Assistance: (585) 753-6960
• Rochester Works (Job Search Assistance): (585) 258-3500
• Supplemental Funeral Assistance Grant: (585) 232-3386