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Abandoned Infant


Adult Protective Services

1-800-342-3009, option 1 (English), option 6 (APS), then 1 (NYC boroughs) or 2 (outside NYC), then the first four letters of the county in which you reside.


Helpline for foster, adoptive and kinship families and related professionals

Information on the Abandoned Infant Protection Act

(This act protects birth parents who abandon infants at certain safe locations)

Child Abuse

Childhelp’s National Child Abuse Hotline

Child Care

Child Care Aware

Crisis Text Line
Text ‘Got5’ to 741-741

Domestic Violence

National Domestic Violence Hotline
1-800-799-SAFE (800-799-7233)
TTY 1-800-787-3224

IMALIVE Online Crisis Chat: Suicide intervention, prevention, awareness, and education.

Missing and Exploited Children

National Center for Missing and Exploited Children
1-800-THE-LOST (1-800-843-5678)

NYC LifeNet: Free confidential info, referral, and crisis hotline available to anyone at anytime.

1(800) LIFENET (543-3638)

Runaway Youth

National Runaway Switchboard

Suicide and Crisis Lifeline

988 Updates and Education Newsletter
Call, text, or chat 988 when you’d like emotional support, are thinking about suicide, or are worried about a  friend or loved one.

Suicide Prevention Hotline
National Suicide Prevention Hotline
1-800-273-TALK (8255)

National Alliance on Mental Illness (NAMI) provides peer support services and counseling to BOTH those experiencing mental illness/in active distress or is supporting a loved one with mental illness.

1 (212) 684-3264 (NYC); 10am-6pm
1 (518) 248-7634 (NYS-specific) 10am-6pm
1 (800) 950-NAMI (6264) [nationwide]; 10am-6pm

New York Suicide Hotline Directory (by county):

National Human Trafficking Resource Center

National Human Trafficking Resource Center

New York State Attorney General

Consumer Hotline
800-771-7755, press 1 (English)

New York State Office for the Aging

Senior Citizen’s Hotline
800-342-9871, press 1 (English)

Ombudsman Program – CHAMP (NYS’s Community Health Access to Addiction & Mental Healthcare Project)

A program to help individuals get the most from their insurance benefits – (888) 614-5400

Prevent Child Abuse New York

24-Hour Prevention and Parent Helpline:
1-800-342-7472 (PIRC)
Prevent Child Abuse New York is the only statewide, nonprofit organization in New York dedicated to preventing child abuse and neglect.

Samaritans 24-Hour Crisis Hotline (NYC):  A confidential, 24-hour emotional support and crisis response hotline service is available on an immediate and ongoing basis to help people who are dealing with every kind of problem, illness, trauma or loss as they try to cope with their difficulties.

(212) 673-3000

S.A.F.E. Alternatives (addresses self-harm behaviors): 1(800) 366-8288 / Site:

Teen LINE:  1(800) 852-8336 / Text “TEEN” to 839-863 /


  • Contact Us

    Phone: 877-454-6463
    TTY: New York Relay 711 or 1-800-421-1220
    Fax: (585) 456-1676

    87 N. Clinton Avenue
    Rochester, NY 14604
    [email protected]

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