Administration for Children’s Services (ACS): Office of Advocacy

150 William Street
New York, NY 10038
Office Hours: Monday-Friday 9AM-5PM
Helpline: (212) 676-9421
Incarcerated Parents: (212) 341-3322
Website: https://www1.nyc.gov/site/acs/about/advocacy.page
ACS Office of Advocacy brochure: https://www1.nyc.gov/assets/acs/pdf/advocacy/advocacy_brochure.pdf

The Office of Advocacy provides information and responds to the concerns of parents, youth, foster parents, and others affected by the child welfare system, juvenile justice system, and other ACS services. We also answer questions from the general public. All contact with the Office of Advocacy is confidential unless there are safety issues, especially those safety issues concerning a child.