Contact Us

Reach out to us

There are four ways to contact us: via phone, fax, regular mail, or email.

A Kinship Specialist is available to assist you Monday through Friday between the hours of 10:00 a.m. and 4:00 p.m.

  1. Phone: 877-454-6463
  2. TTY: New York Relay 711 or 1-800-421-1220
  3. Fax: 585-456-1676
  4. Mailing Address:
    87 N. Clinton Ave
    Rochester, NY 14604
  5. Email: navigator@nysnavigator.org