Click any header below for more information
Click header again to return to county resource menu

Adoptive and Foster Family Coalition of New York
Adoptive and Guardianship Assistance Program for Everyone (AGAPE)
Program Contact: Renee Hettich,
350 State Street
Binghamton, NY 13901
Phone: (607)272-0034; (888)354-1342

This is a Permanency Resource Center (PRC) to serve post adoptive and post guardianship families. It cannot serve kinship families with custody or informal arrangements.

A New York State Office of Children and Family Services Program

Hillside Children’s Center
Program Contact: Giles Sieburg,
215 Wyoming Street
Syracuse, NY 13204
Phone: (315) 380-8966

This is a Permanency Resource Center (PRC) to serve post adoptive and post guardianship families. It cannot serve kinship families with custody or informal arrangements.

A New York State Office of Children and Family Services Program

Chemung County Neighborhood Legal Services, Inc. (CCNLS)
215 East Church Street, Suite 301
Elmira, NY 14901
Phone: (607) 734-1647
Fax: (607) 734-1018

We are a civil legal aid program serving indigent clients in the four counties of Chemung, Schuyler, Tioga and Tompkins and offer pro bono opportunities in all areas of poverty law. Area of law: Consumer, Disability, Elder Law, Employment, Family & Juvenile, Health, Homeless, Housing, Prisoners, Public Benefits

Legal Services of Central New York, Inc. (LSCNY – Syracuse)
472 South Salina Street – Empire Building #300
Syracuse, NY 13202
Phone: (315) 703-6500
Phone: 1-866-475-9967
Fax: (315) 475-2706

Legal Services of Central New York generally represents low-income families and individuals and people with disabilities or problems related to their disability. Our work helps our clients deal with some of life’s most basic needs — a safe home, enough food to eat, access to medical care, a decent education, protection against fraud, and personal safety. Through disability grants, Legal Services of Central New York also serves clients in Chemung, Schuyler, Tioga, and Tompkins Counties.

Legal Aid Society of Mid-New, Inc. (LABC) (Formerly Legal Aid for Broome & Chenango, Inc.)
168 Water Street
Second Floor
Binghamton, New York 13901
Phone: (607) 231-5900
Fax: (607) 724-7211

The Legal Aid Society of Mid-New York, Inc. is a not-for-profit law office. We provide free legal information, advice and representation to people who can’t afford a lawyer. We serve the following counties: Broome, Cayuga, Chenango, Cortland, Delaware, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego and Otsego.
We also serve farmworkers anywhere in New York State.
Rural Law Center
22 U.S. Oval
Suite 203
Plattsburgh, NY 12901
Phone: (518) 561-5460
Phone: (866) 324-1183
Fax: (518) 561-5468

Since 1996, the Rural Law Center of New York (RLCNY) has been providing free civil legal services to low-income individuals and families statewide. The Rural Law Center’s legal staff is available to assist kinship caregivers from most upstate New York counties. Family members are welcome to contact our offices with any questions you may have regarding custody, visitation and other Family Court matters.  Our staff will provide legal advice and can assist you with the preparation of custody petitions and other common issues. Our services are made possible primarily with financial support from NYS Judiciary Civil Legal Services and the IOLA Fund of the State of New York.  The RLCNY serves every upstate county in New York except: Erie, Niagara, Monroe, Onondaga, Oneida, Broome, Albany, Dutchess, Orange, Rockland, and Westchester. We do not serve NYC or Long Island.

Alternative Dispute Resolution Site
215 East Church St., Suite 205 
Elmira, NY 14901
Phone: (607) 734-9087

Chemung County Office for Aging and Long Term Care
Human Resource Center
425 Pennsylvania Avenue
P.O. Box 588
Elmira, NY 14902
Phone: (607) 737-5520
Fax: (607) 737-5521

Advocacy, energy assistance (HEAP), The Health Insurance, Information, Counseling and Assistance Program (HIICAP) provides help with Medicare, Medicare Advantage, prescription drug, EPIC, supplemental and long-term care policy decisions and problems, information and referral, legal counsel, service and activities coordination, transportation.  Also provides workshops for kinship caregivers on a regular basis.

Chemung County Youth Bureau
599 Harris Hill Road
Elmira, NY 14903
Phone: (607) 737-2907
Fax: (607) 737-0435

The Youth Bureau’s main purpose is to research the needs of the county’s youth and to plan, coordinate, foster and supplement the activities of public, private, and faith based agencies devoted to the welfare and protection of youth.  In the fall of 1993, the Chemung County Youth Bureau was merged with the County Recreation Department in an effort to streamline prevention and developmental services to youth and provide a more efficient mechanism of service delivery to youth and families in Chemung County.  Today, the Youth Bureau administers over one million dollars from Chemung County and the NYS Office of Children & Family Services to provide preventive and recreational services to the children and families of Chemung County.

Children’s Integrated Network
Booth School
414 Davis Street
P.O. Box 588
Elmira, NY  14901
Phone: (607) 737-5582
Fax: (607) 737-5563

Monday through Friday, 8:30am – 4:30pm

After hours on-call: (607) 481-3963

The Children’s Integrated Services program serves youth, birth to 18 years of age, and their families, with the goal of diverting troubled youth from higher levels of care within the child serving systems. Children’s Integrated Services is the entry point for children with significant behavior difficulties and/or a serious emotional disturbance. Chemung County provides linkages to services for children/adolescents and their families through use of the Single Point of Accountability (SPOA) process, or the Children’s Coordinated Services Initiative (CCSI) process. Needs are identified and services linked according to a screening process to determine if the child is eligible for specific services. Children can be referred to the program by their family, school, or community provider. Caseworkers meet with the family and the child to set goals and work out a plan of action to accomplish these goals. The focus is to build on the child’s strengths, rather than focusing on their negative behaviors.

These services are provided free of charge.

Chemung County Department of Social Services
Human Resource Center
425 Pennsylvania Avenue, PO Box 588
Elmira, New York 14902
Phone: (607) 737-5302
Fax: (607) 737-5550

The Department of Social Services Division is comprised of the:

  • Children and Family Services Division which includes:
    • Special Children’s Services: Early Intervention Services
    • Preventive Services
    • Child Protective Services
    • Child Advocacy Center
    • Foster Care
    • Adoption Services
    • Foster Parent Recruitment, Certification and Training
  • Division of Temporary Assistance
    • Cash Assistance
    • Medical Assistance (Medicaid)
    • SNAP (Supplemental Nutrition Assistance Program)
    • HEAP (Home Energy Assistance Program)
    • Child Care
  • Administrative Services
    • Accounting Unit
    • Child Support Unit
    • Fraud and Resource Recovery Unit, or the Special Investigation Unit (SIU)


Chemung Family Court
203-209 William Street, P.O. Box 588
Elmira, New York 14902
Phone: (607) 873-9500
Fax: (212) 884-8950

The Family Court hears and determines most legal issues involving children and families. There is a Family Court within each county of the State which is authorized to hear matters relating to: custody and visitation; monetary support for children, spouses, and ex-spouses; adoption; paternity; abuse and neglect of children; violence among family members; children accused of committing crimes; and children in need of supervision.

Chemung County Health Center
103 Washington Street
Elmira, NY
Public Health
Phone: (607) 737-2028

Services provided:  WIC; Immunization Clinics, NY Health Benefit Exchange, Lead Poisoning Prevention and Healthy Eating.

Chemung County Department of Mental Hygiene
Human Resource Center
425 Pennsylvania Avenue
PO Box 588
Elmira, NY 14902-0588
Phone: (607) 737-5501
Fax: (607) 737-5500
Crisis: (607) 737-5369

Chemung County contracts with multiple agencies for the provision of mental health, substance abuse, and developmental disability services. For more specific information use one of the two sites below:

Glove House, Inc.
220 Franklin Street
Elmira, NY  14904-1706
Phone: (607)734-5238
Fax: (607) 734-0884

Services provided: Glove House, Inc. serves youth and families in crisis from ten counties in the Southern Tier and Finger Lakes regions of New York State, operating numerous group homes and providing foster care, preventive and school based services.  This program is licensed by the NYS Office of Children and Family Services (OCFS). Children must be in custody of OCFS.