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CSCAA (Cayuga Seneca Community Action Agency) Kinship Care Program
89 York St.
Auburn, NY 13021
Phone: (315)-255-1703 Ext. 160, Ext. 161

Services include:  Continued assessment of Kinship families using trauma focused screenings, referral to trauma informed case management services, advocacy to families including court visits, linkage to community resources including those offered at CSCAA, outreach to promote community awareness of services available, coordination/collaboration with other service systems to assist families, information and education for strengthening families, crisis intervention services, and support groups.

An Office of Children and Family Services funded Program

Share and Care Group
Cayuga Counseling Services
17th East Genesee St.
Auburn, NY 13021
Phone: (315) 253-9795

Share and Care Group is a support Group for grandparents that are raising grandchildren with mental health, behavioral health, or emotional health challenges.  The Group meets on the 2nd and 4th Friday of each month from 1-2:30pm. Light refreshments served.

Legal Services of Central New York, Inc. (LSCNY – Syracuse)
221 S Warren St #300,
Syracuse, NY 13202
1-877-777-6152 (Helpline)
Since 1966 LSCNY has represented low income, disabled and elderly residents of Central New York in civil legal cases. Our work helps our clients deal with some of life’s most basic needs — a safe home, enough food to eat, access to medical care, a decent education, protection against fraud, and personal safety.

Rural Law Center
22 U.S. Oval
Suite 203
Plattsburgh, NY 12901
Phone: (518) 561-5460
Phone: (866) 324-1183
Fax: (518) 561-5468

Since 1996, the Rural Law Center of New York (RLCNY) has been providing free civil legal services to low-income individuals and families statewide. The Rural Law Center’s legal staff is available to assist kinship caregivers from most upstate New York counties. Family members are welcome to contact our offices with any questions you may have regarding custody, visitation and other Family Court matters.  Our staff will provide legal advice and can assist you with the preparation of custody petitions and other common issues. Our services are made possible primarily with financial support from NYS Judiciary Civil Legal Services and the IOLA Fund of the State of New York.  The RLCNY serves every upstate county in New York except: Erie, Niagara, Monroe, Onondaga, Oneida, Broome, Albany, Dutchess, Orange, Rockland, and Westchester. We do not serve NYC or Long Island.

Alternative Dispute Resolution Site
Phone: (315) 252-4260

The Center provides mediation, facilitation, fact-finding and arbitration programs and services to residents of Western New York including the City of Rochester and surrounding areas, and throughout the Finger Lakes region

Cayuga County Office for the Aging
Cayuga County Office Building
160 Genesee Street
Auburn, NY 13021
Phone: (315) 253-1226
Fax: (315) 253-1151

Cayuga County Office for the Aging is your trusted source for information and assistance for seniors and their families.

Cayuga County Youth Bureau
152 Genesee Street, #2
Auburn, NY 13021
Phone: (315) 253-1402
Fax: (315) 253-1544

“Preventing Delinquency Through Positive Youth Development” The Cayuga County Youth Bureau has a broad legislative mandate to promote the physical, emotional, and social well-being of the youth in Cayuga County. The Youth Bureau fulfills this mandate by stimulating and supporting the development of services and activities designed to assist all youth in becoming valued, contributing members of society.

Cayuga County Department of Social Services
160 Genesee Street
Auburn, NY 13021
Phone: (315) 253-1365

Through teamwork and innovation, we are committed to promoting the personal and economic self-sufficiency of the individuals we serve and assuring the protection of vulnerable children and adults.

Frequently Called County Phone Numbers:
H.E.A.P. (315) 255-4904
Food Stamps (315) 253-1210
Medicaid (315) 255-1703 ext. 244
Child Support 888-208-4485
Adult Protective Services (315) 253-1446
Child Protective Services (800) 342-3720

Chief Clerk, Family Court
Cayuga County Courthouse
157 Genesee Street
Auburn, NY 13021
Phone: (315) 237-6400
Fax: (315) 237-6401

The Family Court hears and determines most legal issues involving children and families. There is a Family Court within each county of the State which is authorized to hear matters relating to: custody and visitation; monetary support for children, spouses, and ex-spouses; adoption; paternity; abuse and neglect of children; violence among family members; children accused of committing crimes; and children in need of supervision.

Cayuga County Department of Health
8 Dill Street
Auburn, NY 13021
Phone:  (315) 253-1365

Our team of caring, committed professionals will improve health, prevent disease and provide essential health services with the community as our partner.  Services include: Early Intervention, Immunization Clinics and WIC.Phone: 315-253-1560

Cayuga County Office of Mental Health
146 North Street
Auburn NY, 13021
Phone: (315) 253-2746

Our services include outpatient treatment, emergency, psychosocial and rehabilitation services, consultation, and community education.

Crisis Line
(315) 253-0341 (after 5 p.m.)

Confidential Counseling Line
(877) 400-8740

Offering “a safe place to talk things out.” Not intended for crisis situations, but for those times when you just need someone to talk to.

Catholic Charities of Finger Lakes
Auburn Office
134 East Genesee Street
Auburn, NY 13021
Phone: (315) 253-2222
Fax: (315) 252-9824

Our mission is to help people in need, especially children and families at risk, and to advocate for social justice.

Cayuga Centers
101 Hamilton Ave
Auburn, NY 13021
Phone: (315) 253-5383, Fax: (315) 253-7278

At Cayuga Centers, our programs change to meet changing needs, but our mission has remained steadfast: to help children, families, and individuals who need support. At Cayuga Centers, we have learned that working with children without the inclusion of their families, fails. We partner with families to rebuild the family unit. That’s how we work. Whatever the program or therapy, each person has an individualized plan and a support network we engage to reach the goals of the plan. Whether an adult with a developmental disability, a youth placed in residential care, or a family receiving mental health services, all participants are actively involved with measuring the goals and achievements of the plan. We build partnerships.