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Catholic Charities of WNY Kinship Caregiver Program
2636 West State Street, Suite 301
Olean, NY 14760
Contact: Danielle Kielar
Phone: (716) 372-0101

The Kinship Caregiver Program is offered in Cattaraugus County and provides support to relative caregivers using a family systems approach. The program encourages families to access existing community resources, as well as form new relationships with other community organizations, services and caregivers.

Services Provided:

■Outreach: To reach out to families in need
■Advocacy: To provide active support; and promote rights of the family, that is, caregiver and children
■Case Management: Organize services for the family
■Assessment and Referral to Family Counseling: To provide help and support to the family as a whole and each individual member
■Parenting education
■Referral and linkage: Assistance with connecting to other resources in the family’s community, including legal, financial, and human services

Gustavus Adolphus Child and Family Services, Inc.
200 Gustavus Ave
Jamestown, NY 14701

The G.A. Family Services Regional Permanency Center assists families in five WNY Counties that have opened their hearts and homes to expand their family through adoption or legal guardianship. Many of these children have experienced trauma at various points in their lives. It is the mission of our program to ensure that these families not only remain together, but also thrive in the community with our support to maintain healthy relationships.

Core Services Provided:

  • Linkage and Referral
    • Casework and Post Adoptive Planning
    • Post Adoption and Guardianship
    • Clinical and Psychiatric Services
    • Parent Training and Education
    • Family Support Group
    • Advocacy
    • Community Outreach
    • Transition Planning
    • 24/7 staff support

This vital Program is made possible by an award from the New York State Office of Children and Family Services. If you, or someone you know has adopted or is in the process of adopting, and looking for additional support, please contact our office at:

716-708-6161 in Jamestown.

716-668-0490 in West Seneca.

716-222-4042 in Holland

Southern Tier Legal Services (STLS)
103 South Barry Street
Olean, NY 14760
Phone: (716) 373-4701; 888-767-1950
Fax: (716) 373-7771

Legal Assistance of Western New York, Inc.®  (LawNY®) provides free legal aid to people with civil legal problems. If you are having a legal problem with a person or agency, and it is not a criminal matter, LawNY® may be able to give you help or advice. Here are some examples of legal problems that LawNY® often handles:

-Your landlord is threatening to evict you.
-You have been denied Unemployment Insurance benefits.
-You have been denied Public Assistance.
-You are facing foreclosure on your home.

For more details about services available in your area, visit our Get Help page and click on the county you live in. Each office works on a wide variety of legal problems in addition to these examples.

Western New York Law Center (WNYLC)
103 South Barry Street
Olean, NY
Phone: (716) 373-4701, 888-767-1950

The Western New York Law Center, Inc. is a not-for-profit corporation formed in 1996 after Congress restricted the types of cases that Legal Services Corporation (LSC) grantees could handle. The Center represents low-income Western New Yorkers in civil matters, emphasizing those areas restricted by LSC. Our vision and mission with respect to our legal work is to assure that low-income people receive the full range of civil legal services including “non-traditional” legal assistance like policy advocacy and legal education. The Center also serves as a statewide technology support center for legal services programs. Our vision and mission with respect to our technology work is to help legal services offices statewide use technology in a cost effective manner to better serve their clients in this time of diminishing resources. Our target populations are legal services managers, attorneys, paralegals, clients and support staff.

Rural Law Center
22 U.S. Oval
Suite 203
Plattsburgh, NY 12901
Phone: (518) 561-5460
Phone: (866) 324-1183
Fax: (518) 561-5468

Since 1996, the Rural Law Center of New York (RLCNY) has been providing free civil legal services to low-income individuals and families statewide. The Rural Law Center’s legal staff is available to assist kinship caregivers from most upstate New York counties. Family members are welcome to contact our offices with any questions you may have regarding custody, visitation and other Family Court matters.  Our staff will provide legal advice and can assist you with the preparation of custody petitions and other common issues. Our services are made possible primarily with financial support from NYS Judiciary Civil Legal Services and the IOLA Fund of the State of New York.  The RLCNY serves every upstate county in New York except: Erie, Niagara, Monroe, Onondaga, Oneida, Broome, Albany, Dutchess, Orange, Rockland, and Westchester. We do not serve NYC or Long Island.

Alternative Dispute Resolution Site
Child and Family Services
200 E. Third Street, 4th Floor
Jamestown, NY 14701
Phone: (716) 483-7774

Cattaraugus County Department of Aging
1 Leo Moss Drive, Suite 7610
Olean, NY 14760
Phone: (716) 373-8032 or (800) 462-2901
Fax: (716) 701-3730
Cattaraugus County Youth Bureau
200 Erie Street
Little Valley, NY 14755
Phone: (716) 938-2601

All youth in Cattaraugus County will have the opportunity to become healthy, productive, responsible, caring, and committed community members.

Cattaraugus County Website

Cattaraugus County Social Services
1 Leo Moss Drive, Suite 600
Olean, NY 14760
Phone: (716) 373-8065

Food stamps, legal division, medical assistance, home energy assistance program, temporary assistance, services.

Cattaraugus County Family Court
1 Leo Moss Drive, Olean, NY 14760
Phone: (716) 373-8035
Fax: (716) 373-0449

Cattaraugus Community Action, Inc.
25 Jefferson Street
Salamanca, NY 14779
Phone: (716) 945-1041
Fax: (716) 945-1301

Cattaraugus Community Action, Inc. is an organization dedicated to providing opportunities to help vulnerable people achieve economic, physical, and emotional security. Cattaraugus Community Action’s Youth & Family Division is committed to providing unified, strength-based solutions that are family driven and in collaboration with local resources, which empower families in need to succeed. By providing preventive outcome-based and goal-driven programs, we provide opportunities for families to achieve safety, permanency, and well-being.