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The Family Center: Family Ties
493 Nostrand Avenue
Brooklyn, NY 11216
Phone: (212) 766-4522 x114
Phone: 800-219-4522

Provides home and community based services throughout NYC. Provide civil legal services to cancer and HIV-affected individuals and families and to non-parent caregivers to children. The Family Center’s goal is to make families stronger, longer.
Offers a unique program of social and legal services, including guidance on health-care and wellness programs, to New Yorkers struggling with a family crisis or loss. Trademarks are at-home visits and coordinated support strategies.

Serves all five boroughs.

Program Brochure

A New York State Office of Children and Family Services Kinship Caregivers Program

New Alternatives for Children (NAC)
37 West 26th Street
New York, NY  10010
Fax: (212) 696-1602

NAC Kinship Care Program Contact:                                                  NAC Permanency Resource Center Contact:

Robert Douglas MA, LMHC                                                                    Samantha Callaghan, LMSW
Clinical Supervisor of PIP & PLAN                                                      Director of Family Permanency Center
Phone: 646-352-9175                                                                                 Phone: 212-696-1550 (ext 417)                                                                  

The Kinship Care Program at New Alternatives for Children (NAC) will provide a variety of services to kinship and “fictive” kin caregivers in the community.  The services provided by the Kinship Care Program includes parent education trainings, support groups and case management services.  Case management services consist of education advocacy including navigating the special education system, referrals to community resources, such as mental health services, recreation for children, housing and legal services, as well as advocacy and support with government entitlements.  NAC’s Kinship Care Program is open to all kin and fictive kin families and also specializes in serving families who have children with complex medical and behavioral health needs.

Serves all five boroughs.

A New York State Office of Children and Family Services Kinship Caregivers Program

New York Council on Adoptable Children
589 Eighth Avenue, 15th Floor
New York, NY 10018
Phone: (212) 475-0222
Contact: Delia Cabon

The New York City Family Permanency Center serves adoptive families, families in the process of adopting children from the New York /city foster care system, and kinship care-giving families. All services are available in English and in Spanish to eligible families living in the five boroughs of New York City, and include:

* crisis intervention and information through COAC’s telephone Warm Line
* individual and family counseling in your home, in your community and at the COAC office
* referrals for mental health services
* linkage and coordination with other needed services in the community
* coordination with COAC’s legal services for families affected by HIV/AIDS
* support groups and educational workshops for parents and caregivers and for youth
* recreational and cultural group activities for families and youth
* referrals for youth to mentoring, tutoring and employment programs. Services are available Monday through Friday, 9 AM to 5 PM, and as needed beyond regular business hours in response to crisis situations and for some group activities.

The New York City Family Permanency Center serves as a clearinghouse for information on services for adoptive families and kinship caregivers, helps families identify the services that will benefit them, makes the necessary referrals and ensures follow up. To increase the number of New York City’s clinicians with knowledge and understanding of foster care, adoption and kinship care-giving issues, the Center is also available to provide consultation to mental health professionals in the community.

Kinship care-giving and adoptive families benefit from support services from professionals who recognize the uniqueness of their circumstances. To help families address their needs and prevent family dissolution, the New York City Family Permanency Center provides information on available services in their communities, helps families identify the services that will benefit them the most, makes the necessary referrals and ensures follow-up.

A New York State Office of Children and Family Services Kinship Caregivers Program


The New York City Department for the Aging
Grandparent Resource Center
2 Lafayette Street
New York, NY 10007
Phone: (212) 442-1094

Provides information and referral, advocacy, training in PASTA (parenting the second time around), case assistance, recreational activities, benefit advisement, and free publications to kinship caregivers throughout New York City through the Grandparent Resource Center.

Presbyterian Senior Services
PSS Kinship Caregiver Services
951 Prospect Avenue
Bronx, NY 10459
Julissa Sosa, MSW
Phone: 917-801-4488 Ext 23

The PSS/WSF Grandparent Family Apartments (GFA) provide safe, affordable and supportive housing for grandparents raising grandchildren. In the early 1990s, PSS was a pioneer in providing services to grandparents who unexpectedly found themselves caring for their grandchildren. In 2005, PSS partnered with the West Side Federation for Senior and Supportive Housing to open the first residence in the U.S. built specifically for grandparents raising grandchildren. The GFA is the only residence of its kind in the entire state of New York. Visitors from across the U.S. and around the world regularly visit to learn from this nationally recognized and innovative model. The fifty-unit apartment building is home to over 50 grandparents and 100 grandchildren. The 40 two-bedroom and 10 three-bedroom modern apartments are designed to meet the needs of both older adults and children. The building offers 24-hour front desk security, a library, a laundry room on each floor, senior and youth community rooms, and a green roof garden and relaxation area.


The GFA serves as a hub for the PSS Kinship Caregivers Program that serves kinship families within the building and surrounding community. Professionally staffed by social workers and educators, this program offers a wide variety of services to both GFA residents and other families in New York City.

Services for caregivers include: • Support Groups • Respite • Counseling • Intergenerational Programs • Educational Workshops and Seminars • Benefit and Entitlement Assistance

For youth and young adults, we provide: • After-School Program • Recreational Activities • Tutoring • Summer Day Camp • Job Readiness and Skill Building Training

A New York State Office of Children and Family Services Kinship Caregivers Program

The New York City Kincare Task Force
Co- Chair Deborah Langosch, PhD, LCSW
Jewish Board of Family and Children’s Services
135 West 50th Street, 6th Floor
New York, NY 10020
Phone: (212) 632-4760
Co-Chair, Jacqueline Adorno
MFY Legal Services
Kinship Caregiver Law Project
299 Broadway, 4th Floor
New York, NY 10007
Phone: (212) 417-3743
The NYC Kincare Task Force was established in 1992 in recognition that the services needed by caregivers raising relative children require collaboration among many systems far beyond the traditional aging network or the child welfare systems. The Task Force, a joint effort of the Jewish Board of Family and Children’s Services, a mental health and social service agency, and MFY Legal Services, has addressed the need for cross-systems exchange. The Task Force provides a channel through which established and newly developing kincare programs benefit from each other’s experiences. The Task Force’s 45 member agencies/organizations represent a cross section of providers, researchers and consumers from the aging, child guidance, mental health, child welfare and legal networks. The Kincare Task Force creates an opportunity for a collaborative partnership to promote a cross-fertilization of information and ideas, program development, public policy analysis and coalition building. Gaps in service have been identified and brought to the attention of the appropriate agencies. The Task Force recently released its directory of NYC kin caregiving programs.

Its objectives are:

  • To coordinate a knowledge exchange between the various systems
  • To educate and facilitate cross systems communication
  • To identify gaps in service and policy related to kincare families
  • To disseminate findings and models of service
  • To create an intergenerational network
Mobilization for Justice
100 William Street, 6th Floor
New York, NY 10038
Phone: (212) 417-3700
Intake Line: (212) 417-3850 (Wed/Fri 10-5)
Fax: (212) 417-3891

The Kinship caregiver Law Projects provides assistance to any relative caregiver (foster or non-foster) with issues related to stabilizing and/or reuniting the extended family (e.g., custody/guardianship, obtaining child support from an adoptive parent in “broken adoptions,” advocacy for home studies for a potential kinship resource, helping undocumented children in kinship care obtain Special Immigrant Juvenile Status.

Program Webpage 

Caregivers may contact the intake line Wednesdays and Fridays, 10 a.m. – 5 p.m, at 212-417-3850 to speak with a staff attorney.

Legal Information for Families Today (LIFT)
350 Broadway, Suite 400
New York, NY 10013
Phone: (646) 613-9633
Hotline: (212) 343-1122
Fax: (646) 613-9632

LIFT’s mission is to enhance access to justice for children and families by providing legal information, community education, and compassionate guidance, while promoting system-wide reform of the courts and public agencies. To accomplish this mission, LIFT operates:

  • An Education & Information Site in Brooklyn Criminal Court;
  • Education & Information Sites in the Bronx, Brooklyn, Manhattan, and Queens Family Courts;
  • A Legal Education Program- offering a wide-range of community education workshops throughout New York City’s neighborhoods;
  • A Legal Information Hotline; and
  • The Judge for a Day Program.

LIFT also creates and distributes resource guides which provide information about a wide-range of matters addressed in Family and Criminal Court. The guides are available in Chinese, English, Haitian/Creole, Korean, Russian, and Spanish.

Program Flyer (English)
Program Flyer (Spanish)
LIFT Support group

The New York City Department for the Aging
2 Lafayette Street, 7th Floor
New York, New York 10007
Within the five boroughs of NYC – 311
Outside of the boroughs of NYC – (212) 639-9675
TTY – (212) 504-4115


Jewish Association of Services for the Aged
Co-Op City Grandparent Connection
Phone: (718) 671-2090, ext. 2139
Contact: Rebecca

Services Offered: Information and referral, support groups, case management, respite activities, recreational activities

Jewish Child Care Association of New York
Keturah Pierre, LMSW, Vice President, Foster Home Services
Cy Orfield, LCSW, Assistant Division Director

Bronx Office
555 Bergen Avenue, 4th Floor
Bronx, NY 10455
Phone: 718-742-8550
Fax: 718-993-4345

Brooklyn Office
870 East 29th Street
Brooklyn, NY 11210
Phone: 718-758-7800
Fax: 718-258-2800 (fax)

Our services help place children with caring families and we help the families that have had their children removed from their homes as well as the families who serve as foster parents.

Bronx SNAP Centers

1375 Jerome Avenue, 2nd Floor
Bronx, NY  10457
Phone: (718) 722-8013 or (718) 590-7235
Monday – Friday, 8:30am – 6:00pm; Saturday, 9:00am – 5:00pm

1910 Monterey Avenue, 5th Floor
Bronx, NY  10457
Phone: (718) 722-8013 or (718) 901-5459
Monday – Friday, 8:00am – 5:00pm

260 East 161st Street, 3rd Floor
Bronx, NY  10451
Phone: (718) 722-8013 or (718) 838-6353 (8:30am – 9:00am only)
Phone: (718) 838-6320 (work requirements)
Monday – Friday, 8:00am – 5:00pm

*Certified Application Counselors are available for consumers needing assistance in applying through the Marketplace.

Child Protective Borough Offices

ACS has borough offices in each of the five main boroughs of New York City. The main activity of ACS field offices is child protective investigation and casework. If your child has been placed in foster care, you should call your local field office to contact your caseworker. ACS field offices also provide information about preventative services programs for families and help to parents who want to voluntarily place their children in foster care.

Bronx ACS Borough Office
2501 Grand Concourse, 4th Floor
Bronx, NY  10468
Phone: (718) 933-1212





Bridge Builders Community Partnership
156 West 164th Street – Storefront
Bronx, NY 10452
Phone: (718) 293-4352

Bridge Builders/CPI, a community-based demonstration project focused on three census tracts in the south-west Bronx, began providing services in 2003. The project tests the hypothesis that family well-being and child welfare outcomes will improve as a result of: community members working together in a collaborative to reach out to and assist their neighbors; provision of targeted social services and legal representation; meaningful parent and youth involvement; collaboration by neighborhood-based service providers and strengthened relationships with the Administration for Children’s Services. In addition to ACS, the project is supported by a donors’ collaborative of thirteen foundations, the Administration for Children’s Services, and is administered by the Fund for Social Change. The project is governed by the Executive Committee (consisting of twelve agencies and parents) and led by the Project Director and the co-chairs of the Executive Committee.

The primary goals of the project are to improve four key indicators: the number of children who enter foster care for the first time, the number of children who re-enter foster care, the length of time children remain in foster care, and the overall occurrence of abuse and neglect within the Highbridge community.

Catholic Guardian Society and Home Bureau
Craig Longley, Executive Director
1011 First Avenue, 10th Floor
New York, NY  10022
Phone: (212) 371-1000
Fax: (212) 758-5892
Services Provided: Developmental Disability Services – Residential Services, Respite Care; Family Permanency Services – Foster Family Care, Foster Parent Recruitment, Foster Parent Training and Support, Residential Treatment Services, Preparing Youth for Adulthood, Bridges to Health; Family Support Services – Family Stabilization Services, Healthy Families New York, Homeless Shelter Services; Rosalie Hall Maternity Services – Parenting Services, Birth Parent Support Services, Adoptive Parent Services, Waiting Families, Familias en espera

Serves the Bronx and Brooklyn

Sheltering Arms
305 Seventh Avenue, 2nd Floor
New York, NY 10001
Ph:one (212) 675-1000
Fax: (212) 989-1132

Services Provided: Early Childhood Education, Afterschool, Juvenile Justice Reform, Preparing Youth for Adulthood, Developmental Disabilities Services, Family Support Services, Foster Care and Adoption

Serves the Bronx and Manhattan


Good Shepherd Services
Sr. Paulette LoMonaco, Executive Director
305 7th Avenue, 9th Floor
New York, NY  10001
Phone: (212) 243-7070

Services Provided: Community Centers, Residential Services, Youth Justice Programs, Domestic Violence Programs, Family Support, Foster Care and Adoption, After-School and Summer Camps, In-School Supports, Young Adult Borough Centers, Education, Community Services, Community Schools, College and Career Centers

Serves the Bronx and Brooklyn

New York Foundling Hospital
William Baccaglini, President and CEO
590 Avenue of the Americas
New York, NY  10011
Phone: (212) 633-9300

Services Provided: Day Care and Head Start Services, Housing and Immigration Services, Preventive Services, Specialized Preventive Services, Medical and Mental Health Services, Foster Boarding Home Care, Specialized Foster Boarding Home Care, Congregate Care (Foster Care Residential Facilities), Specialized Congregate Care, Adoption Services, OMRDD Programs for Adults with Developmental Disabilities, Record Information

Serves all five boroughs

Coalition for Hispanic Family Services
315 Wyckoff Avenue, 4th Floor
Brooklyn, NY 11237
Phone: (718) 497-6090
Fax: (718) 497-9495
Services Provided: Arts and Literacy After School and Summer Program, Beacon Center for Arts and Leadership, Cornerstone Community Centers, Creando Raices Familiares/Creating Family Roots Foster Care and Adoption Program, Child Abuse Prevention and Family Treatment and Rehabilitation Services, First Steps/Primeros Pasos, Londing Links/Enlazos Familiares Mental Health Services for Children and Families

Serves all five boroughs

The Bridge Fund of NYC

The mission of the Bridge Fund is to prevent homelessness for vulnerable, working poor individuals and families who are threatened with the loss of their housing, but often do not qualify for emergency government assistance.  All residents of New York City boroughs must be referred by another agency to The Bridge Fund. If you are a New York City resident and are facing eviction, call Housing Court Answers: (212) 962-4795.  Westchester residents, call (914) 949-8146.

FRC – The Family Room
Rosemary Ordonez-Jenkins, Coordinator
3125 3rd Avenue
Main Floor
Bronx, NY 10451
Phone: (347) 329-3929

Services Provided: English as a Second Language classes, pre-GED classes, financial counseling, tax preparation, Healthy Families (assisting families with DSS paperwork)

Jewish Board of Children and Family Services, Inc.
David Rivel, CEO
135 West 50th Street, 6th Floor
New York, NY  10020
Phone: (212) 582-9100

Services Provided: Adults Living with Mental Illness, Volunteer Services, Jewish Community Services, Children and Adolescent Services, Community Counseling Services, Domestic Violence and Preventative Services, Early Childhood and Learning, People Living with Developmental Disabilities, Professional and Leadership Development

Serves all five boroughs

The Salvation Army Greater New York Division
120 West 14th Street
New York, NY  10011
Phone: (212) 337-7200
Fax: (212) 337-7299

Services Provided: Emergency Services – EDS, Social Services, Youth, Adult

Serves all five boroughs

INCLUDEnyc (Formerly Resources for Children with Special Needs)
116 East 16th Street, 5th Floor
New York, NY 10003
Phone: (212) 677-4650
Fax: (212) 254-4070 

Parent Center programs are the central services provided by INCLUDEnyc for parents of children and young adult with disabilities. These core programs include:

Special Education Parent Centers for the boroughs of Brooklyn, Queens, Manhattan and the Bronx. These programs are funded by the New York State Education Department (NYSED) to promote positive futures for children with disabilities, ages 3 to 21 years, through informed, engaged and effective parents.  Our services help parents of children, youth and young adults with disabilities:

become meaningfully involved with their children’s education and access information about the special education process, including referrals, evaluations, individualized education program (IEP) development and transition planning; better understand their children’s disabilities; encourage early resolution of disputes with school districts using resolutions sessions and special education mediation, and enhance their skills and confidence to communicate effectively and work collaboratively with schools and other stakeholders to advocate and actively participate in their children’s education.

Federal Parent Centers provide training and assistance to families with children ages birth to 26 years who have any disability (physical, cognitive, behavioral or emotional). Under the Federal Parent Center program, INCLUDEnyc provides one-to-one support and assistance, workshops, publications and digital resources to help parents access the services and supports they need to guide their children toward their full potential. This center is funded through the U.S. Department of Education under the Individuals with Disabilities Education Act (IDEA) and is one of 6 such funded programs in New York State.

The New York State Transition Partners is a collaboration of Starbridge, the Parent Network of Western New York, and INCLUDEnyc (formerly Resources for Children with Special Needs). Together, we won a 5-year federal grant from the Federal Rehabilitation Service Administration (RSA) to provide New York state-specific information and strategies to help young adults with disabilities and their families to access and navigate vocational rehabilitation and other public systems that can help with financial stability, meaningful employment, and post-secondary education.

To schedule workshops and presentations at parent groups, schools or community organizations please email us ( or call (212) 677-4650.

In addition to scheduling a free presentation or workshop at your site you can also attend our already-scheduled workshops.

Office hours: Monday-Friday, 9 a.m. to 5 p.m.