Reach out to us

There are four ways to contact us: via phone, fax, regular mail, or email.

A Kinship Specialist is available to assist you Monday through Friday between the hours of 10:00 a.m. and 4:00 p.m.

Phone: 877-454-6463
TTY: New York Relay 711 or 800-673-3777, 800-676-4290 (Espanol)
Fax: 585-456-1676
Mailing Address:
87 N. Clinton Ave
Rochester, NY 14604
Email: navigator@nysnavigator.org