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New Alternatives for Children (NAC)
37 West 26th Street
New York, NY  10010
Fax: (212) 696-1602

NAC Kinship Care Program Contact:                                                  NAC Permanency Resource Center Contact:

Robert Douglas MA, LMHC                                                                    Samantha Callaghan, LMSW
Clinical Supervisor of PIP & PLAN                                                      Director of Family Permanency Center
Phone: 646-352-9175                                                                                   Phone: 212-696-1550 (ext 417)                                                             

The Kinship Care Program at New Alternatives for Children (NAC) will provide a variety of services to kinship and “fictive” kin caregivers in the community.  The services provided by the Kinship Care Program includes parent education trainings, support groups and case management services.  Case management services consist of education advocacy including navigating the special education system, referrals to community resources, such as mental health services, recreation for children, housing and legal services, as well as advocacy and support with government entitlements.  NAC’s Kinship Care Program is open to all kin and fictive kin families and also specializes in serving families who have children with complex medical and behavioral health needs.

Serves all five boroughs.

A New York State Office of Children and Family Services Kinship Caregivers Program

New York Council on Adoptable Children
Ernesto Loperena, Executive Director
589 Eighth Avenue, 15th Floor
New York, NY 10018
Phone: (212) 475-0222
Contact: Delia Cabon

The New York City Family Permanency Center serves adoptive families, families in the process of adopting children from the New York /city foster care system, and kinship care-giving families. All services are available in English and in Spanish to eligible families living in the five boroughs of New York City, and include:

* crisis intervention and information through COAC’s telephone Warm Line
* individual and family counseling in your home, in your community and at the COAC office
* referrals for mental health services
* linkage and coordination with other needed services in the community
* coordination with COAC’s legal services for families affected by HIV/AIDS
* support groups and educational workshops for parents and caregivers and for youth
* recreational and cultural group activities for families and youth
* referrals for youth to mentoring, tutoring and employment programs. Services are available Monday through Friday, 9 AM to 5 PM, and as needed beyond regular business hours in response to crisis situations and for some group activities.

The New York City Family Permanency Center serves as a clearinghouse for information on services for adoptive families and kinship caregivers, helps families identify the services that will benefit them, makes the necessary referrals and ensures follow up. To increase the number of New York City’s clinicians with knowledge and understanding of foster care, adoption and kinship care-giving issues, the Center is also available to provide consultation to mental health professionals in the community.

Kinship care-giving and adoptive families benefit from support services from professionals who recognize the uniqueness of their circumstances. To help families address their needs and prevent family dissolution, the New York City Family Permanency Center provides information on available services in their communities, helps families identify the services that will benefit them the most, makes the necessary referrals and ensures follow-up.

A New York State Office of Children and Family Services Kinship Caregivers Program


The Family Center: Family Ties
Marya Gilborn
493 Nostrand Avenue
Brooklyn, NY 11216
Phone: (212) 766-4522 x114
or 800-219-4522

Provides home and community based services throughout NYC. Provide civil legal services to cancer and HIV-affected individuals and families and to non-parent caregivers to children. The Family Center’s goal is to make families stronger, longer.
Offers a unique program of social and legal services, including guidance on health-care and wellness programs, to New Yorkers struggling with a family crisis or loss. Trademarks are at-home visits and coordinated support strategies.

Serves all five boroughs.

Program Brochure

A New York State Office of Children and Family Services Kinship Caregivers Program

Presbyterian Senior Services
PSS Kinship Caregiver Services
951 Prospect Avenue
Bronx, NY 10459
Julissa Sosa, MSW
Phone: 917-801-4488 Ext 23

The PSS/WSF Grandparent Family Apartments (GFA) provide safe, affordable and supportive housing for grandparents raising grandchildren. In the early 1990s, PSS was a pioneer in providing services to grandparents who unexpectedly found themselves caring for their grandchildren. In 2005, PSS partnered with the West Side Federation for Senior and Supportive Housing to open the first residence in the U.S. built specifically for grandparents raising grandchildren. The GFA is the only residence of its kind in the entire state of New York. Visitors from across the U.S. and around the world regularly visit to learn from this nationally recognized and innovative model. The fifty-unit apartment building is home to over 50 grandparents and 100 grandchildren. The 40 two-bedroom and 10 three-bedroom modern apartments are designed to meet the needs of both older adults and children. The building offers 24-hour front desk security, a library, a laundry room on each floor, senior and youth community rooms, and a green roof garden and relaxation area.


The GFA serves as a hub for the PSS Kinship Caregivers Program that serves kinship families within the building and surrounding community. Professionally staffed by social workers and educators, this program offers a wide variety of services to both GFA residents and other families in New York City.

Services for caregivers include: • Support Groups • Respite • Counseling • Intergenerational Programs • Educational Workshops and Seminars • Benefit and Entitlement Assistance

For youth and young adults, we provide: • After-School Program • Recreational Activities • Tutoring • Summer Day Camp • Job Readiness and Skill Building Training

Serves Upper Manhattan

A New York State Office of Children and Family Services Kinship Caregivers Program

The New York City Department for the Aging
Grandparent Resource Center
2 Lafayette Street
New York, NY 10007
Phone: (212) 442-1094

Provides information and referral, advocacy, training in PASTA (parenting the second time around), case assistance, recreational activities, benefit advisement, and free publications to kinship caregivers throughout New York City through the Grandparent Resource Center.


The New York City Kincare Task Force
Co- Chair Deborah Langosch, PhD, LCSW
Jewish Board of Family and Children’s Services
135 West 50th Street, 6th Floor
New York, NY 10020
Phone: (212) 632-4760
Co-Chair, Jacqueline Adorno
MFY Legal Services
Kinship Caregiver Law Project
299 Broadway, 4th Floor
New York, NY 10007
Phone: (212) 417-3743
The NYC Kincare Task Force was established in 1992 in recognition that the services needed by caregivers raising relative children require collaboration among many systems far beyond the traditional aging network or the child welfare systems. The Task Force, a joint effort of the Jewish Board of Family and Children’s Services, a mental health and social service agency, and MFY Legal Services, has addressed the need for cross-systems exchange. The Task Force provides a channel through which established and newly developing kincare programs benefit from each other’s experiences. The Task Force’s 45 member agencies/organizations represent a cross section of providers, researchers and consumers from the aging, child guidance, mental health, child welfare and legal networks. The Kincare Task Force creates an opportunity for a collaborative partnership to promote a cross-fertilization of information and ideas, program development, public policy analysis and coalition building. Gaps in service have been identified and brought to the attention of the appropriate agencies. The Task Force recently released its directory of NYC kin caregiving programs.

Its objectives are:

  • To coordinate a knowledge exchange between the various systems
  • To educate and facilitate cross systems communication
  • To identify gaps in service and policy related to kincare families
  • To disseminate findings and models of service
  • To create an intergenerational network

Grandparents Empowerment Movement

Sponsoring Organization: Steinway Child and Family Services
22-15 43rd Avenue
Long Island City, NY 11101
Phone: (718) 389-5100

The GEM or Grandparents Empowerment Movement is for older adults who have assumed child care responsibilities.  GEM members care for grandchildren whose parents have substance abuse or mental illnesses, are incarcerated or who have life-threatening diseases.
Offers FREE services. Sliding fee scale/assistance based on need

Hours of Operation:
Office hours:
Mon-Thurs, 8am-8pm
Fri, 8am-5pm
Sat, 10am-2pm

Meetings are held every third Wednesday of the month, 10:30am-1pm.

Meetings are held at:
700 Lenox Avenue
Building 6 Suite 1
New York, NY 10039

Program pauses during the summer.

Enrollment is required.

Mobilization for Justice
100 William Street, 6th Floor
New York, NY 10038
Phone: (212) 417-3700
Intake Line: (212) 417-3850 (Wed/Fri 10-5)
Fax: (212) 417-3891

The Kinship caregiver Law Projects provides assistance to any relative caregiver (foster or non-foster) with issues related to stabilizing and/or reuniting the extended family (e.g., custody/guardianship, obtaining child support from an adoptive parent in “broken adoptions,” advocacy for home studies for a potential kinship resource, helping undocumented children in kinship care obtain Special Immigrant Juvenile Status.

Program Webpage 

Caregivers may contact the intake line Wednesdays and Fridays, 10 a.m. – 5 p.m, at 212-417-3850 to speak with a staff attorney.

Legal Information for Families Today (LIFT)
350 Broadway, Suite 400
New York, NY 10013
Phone: (646) 613-9633
Hotline: (212) 343-1122
Fax: (646) 613-9632

LIFT’s mission is to enhance access to justice for children and families by providing legal information, community education, and compassionate guidance, while promoting system-wide reform of the courts and public agencies. To accomplish this mission, LIFT operates:

  • An Education & Information Site in Brooklyn Criminal Court;
  • Education & Information Sites in the Bronx, Brooklyn, Manhattan, and Queens Family Courts;
  • A Legal Education Program- offering a wide-range of community education workshops throughout New York City’s neighborhoods;
  • A Legal Information Hotline; and
  • The Judge for a Day Program.

LIFT also creates and distributes resource guides which provide information about a wide-range of matters addressed in Family and Criminal Court. The guides are available in Chinese, English, Haitian/Creole, Korean, Russian, and Spanish.

Program Flyer (English)
Program Flyer (Spanish)
LIFT Support group

The New York City Department for the Aging
2 Lafayette Street, 7th Floor
New York, New York 10007
Within the five boroughs of NYC – 311
Outside of the boroughs of NYC – (212) 639-9675
TTY – (212) 504-4115

Presbyterian Senior Services
Rimas J. Jasin, Executive Director
2095 Broadway, Suite 409
New York, NY 10023
Phone: (212) 874-6633 ext. 23
Fax: (212) 828-5899


Jewish Association of Services for the Aged
Co-Op City Grandparent Connection
Phone: (718) 671-2090, ext. 2139
Contact: Rebecca

Services Offered: Information and referral, support groups, case management, respite activities, recreational activities

Harlem Downing West Side Center for Children and Family Services
2090 Adamy Clayton Powell, Jr. Boulevard
New York, NY  10027
Phone: (212) 749-3656

As a not-for-profit child-welfare agency, the mission of Harlem Dowling-West Side Center for Children and Family Services is to serve and assist children and their families in crisis and distress. Our services include foster care, adoption, preventive services and related assistance to children and their families to enable them to live in a stable and nurturing environment. The agency’s programs focus on serving children and their families living in the communities in which the agency operates.

Sheltering Arms
305 Seventh Avenue, 2nd Floor
New York, NY 10001
Phone: (212) 675-1000
Fax: (212) 989-1132

Services Provided: Early Childhood Education, Afterschool, Juvenile Justice Reform, Preparing Youth for Adulthood, Developmental Disabilities Services, Family Support Services, Foster Care and Adoption

Serves Manhattan and the Bronx


INCLUDEnyc (Formerly Resources for Children with Special Needs)
116 East 16th Street, 5th Floor
New York, NY 10003
Phone: (212) 677-4650
Fax: (212) 254-4070 

Parent Center programs are the central services provided by INCLUDEnyc for parents of children and young adult with disabilities. These core programs include:

Special Education Parent Centers for the boroughs of Brooklyn, Queens, Manhattan and the Bronx. These programs are funded by the New York State Education Department (NYSED) to promote positive futures for children with disabilities, ages 3 to 21 years, through informed, engaged and effective parents.

Our services help parents of children, youth and young adults with disabilities:

become meaningfully involved with their children’s education and access information about the special education process, including referrals, evaluations, individualized education program (IEP) development and transition planning; better understand their children’s disabilities; encourage early resolution of disputes with school districts using resolutions sessions and special education mediation, and enhance their skills and confidence to communicate effectively and work collaboratively with schools and other stakeholders to advocate and actively participate in their children’s education.

Federal Parent Centers provide training and assistance to families with children ages birth to 26 years who have any disability (physical, cognitive, behavioral or emotional). Under the Federal Parent Center program, INCLUDEnyc provides one-to-one support and assistance, workshops, publications and digital resources to help parents access the services and supports they need to guide their children toward their full potential. This center is funded through the U.S. Department of Education under the Individuals with Disabilities Education Act (IDEA) and is one of 6 such funded programs in New York State.

The New York State Transition Partners is a collaboration of Starbridge, the Parent Network of Western New York, and INCLUDEnyc (formerly Resources for Children with Special Needs). Together, we won a 5-year federal grant from the Federal Rehabilitation Service Administration (RSA) to provide New York state-specific information and strategies to help young adults with disabilities and their families to access and navigate vocational rehabilitation and other public systems that can help with financial stability, meaningful employment, and post-secondary education.

To schedule workshops and presentations at parent groups, schools or community organizations please email us ( or call (212) 677-4650.

In addition to scheduling a free presentation or workshop at your site you can also attend our already-scheduled workshops.

Office hours: Monday-Friday, 9 a.m. to 5 p.m.

Manhattan SNAP Centers

East End
2322 Third Avenue, 3rd Floor
New York, NY 10035
Phone: (718) 722-8013
Monday – Friday, 8:30am to 5:00pm

St. Nicholas
132 West 125th Street, 3rd Floor
New York, NY 10027
Phone: (718) 722-8013
Monday – Friday,

8:30am to 5:00pm

Washington Heights
4055 10th Avenue, Lower Level
New York, NY 10034
Phone: (718) 722-8013
Monday – Friday, 8:30am to 5:00pm

12 West 14th Street, 4th Floor
New York, NY 10011
Phone: (718) 722-8013
Monday – Friday, 8:30am to 6:00pm; Saturday, 9:00am to 5:00pm

Child Protective Borough Offices

ACS has borough offices in each of the five main boroughs of New York City. The main activity of ACS field offices is child protective investigation and casework. If your child has been placed in foster care, you should call your local field office to contact your caseworker. ACS field offices also provide information about preventative services programs for families and help to parents who want to voluntarily place their children in foster care.

Manhattan ACS Borough Office
55 West 125th Street, 12th Floor
New York, NY 10027
Phone: (212) 289-2780

New York Foundling Hospital
William Baccaglini, President and CEO
590 Avenue of the Americas
New York, NY  10011
Phone: (212) 633-9300

Services Provided: Day Care and Head Start Services, Housing and Immigration Services, Preventive Services, Specialized Preventive Services, Medical and Mental Health Services, Foster Boarding Home Care, Specialized Foster Boarding Home Care, Congregate Care (Foster Care Residential Facilities), Specialized Congregate Care, Adoption Services, OMRDD Programs for Adults with Developmental Disabilities, Record Information

Serves all five boroughs

Coalition for Hispanic Family Services
315 Wyckoff Avenue, 4th Floor
Brooklyn, NY 11237
Phone: (718) 497-6090
Fax: (718) 497-9495
Services Provided: Arts and Literacy After School and Summer Program, Beacon Center for Arts and Leadership, Cornerstone Community Centers, Creando Raices Familiares/Creating Family Roots Foster Care and Adoption Program, Child Abuse Prevention and Family Treatment and Rehabilitation Services, First Steps/Primeros Pasos, Londing Links/Enlazos Familiares Mental Health Services for Children and Families

Serves all five boroughs

Westside Crime Prevention Program
Marjorie A. Cohen, Executive Director
Annmarie Legendy, Program Coordinator
839 Amsterdam Avenue
New York, NY  10025
Phone: (212) 866-8603
Specific programs we provide are the Manhattan Valley Mentoring Program, Conflict Resolution Workshops in schools, and the Safe Haven Program.

Lincoln Square Neighborhood Center
Senior Services: Joanne Gray, Director
Youth Services: Marc Santora, Director
250 West 65th Street
New York, NY  10023
Phone: (212) 874-0860

Established the Governor’s Family Caregiver Council to work with other state agencies providing services to caregivers, offers support services through local Offices of the Aging and other partner agencies, advocates for policy, program and resource development.

The Bridge Fund of NYC

 The mission of the Bridge Fund is to prevent homelessness for vulnerable, working poor individuals and families who are threatened with the loss of their housing, but often do not qualify for emergency government assistance.

All residents of New York City boroughs must be referred by another agency to The Bridge Fund. If you are a New York City resident and are facing eviction, call Housing Court Answers: (212) 962-4795.

Chinese-American Planning Council
Asian Child Care Resource and Referral Program (ACCR)
Program Contact: Sumon Chin
165 Eldridge Street
New York, NY 10002
Phone: (212) 941-0030-Manhattan; (718) 358-8899-Queens; (718) 492-0409-Brooklyn
Asian Child Care Resource & Referral (ACCR) is a program offered by CPC that provides free and low-cost culturally sensitive child care resource and referral services to children and families. CPC ACCR is committed to improving the quality of child care services as well as providing a wide range of free technical assistance in addition to free or low-cost training and professional development opportunities for child care programs, providers and potential providers. CPC ACCR can provide child care related information and referrals for the location of Child Care programs, Infant/Toddler programs, Family Day Care, Group Family Day Care, After-School Programs, Summer Camps, Head Start Programs and Pre-Kindergarten. Trainings and resource for licensed and potential Child Care providers include health & Safety training to become a license family care provider, grants for qualified child care providers, medication administration training, health care plan development, technical assistance, orientation on “Becoming a Child Care Provider” and health care consultancy services.

Jewish Board of Children and Family Services, Inc.
David Rivel, CEO
135 West 50th Street, 6th Floor
New York, NY  10020
Phone: (212) 582-9100
Services Provided: Adults Living with Mental Illness, Volunteer Services, Jewish Community Services, Children and Adolescent Services, Community Counseling Services, Domestic Violence and Preventative Services, Early Childhood and Learning, People Living with Developmental Disabilities, Professional and Leadership Development

Serves all five boroughs

The Salvation Army Greater New York Division
120 West 14th Street
New York, NY  10011
Phone: (212) 337-7200
Fax: (212) 337-7299

Services Provided: Emergency Services – EDS, Social Services, Youth, Adult

Serves all five boroughs