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Grandparents Raising Grandkids Support Group
Connect with other grandparents raising grandkids in Genesee county.  Once a month support group. For more information, please contact Barbara Bisig (585)-409-4221 or Helen Engelhardt (585)-300-8887

Hillside Children’s Center
Program Contact: Tess Mahnken-Weatherspoon,
1 Mustard Street
Rochester, NY 14609
Phone: (585)654-1463

This is a Permanency Resource Center (PRC) to serve post adoptive and post guardianship families. It cannot serve kinship families with custody or informal arrangements.

A New York State Office of Children and Family Services Program

Oak Orchard Legal Services
5073 Clinton Street Road
Batavia, NY 14020
Phone: (585) 343-5450

Oak Orchard Legal Services offers legal service to clients with income at the poverty level or below. Priority is given to eligibility and fair hearings for Medicaid, SSI, public assistance and food stamps.

Western New York Law Center (WNYLC)
237 Main St., Suite 1130
Buffalo, NY 14203
Phone: (716) 855-0203
Fax: (716) 270-4005

WNYLC vision and mission with respect to our legal work is to assure that low-income people receive the full range of civil legal services including “non-traditional” legal assistance like policy advocacy and legal education

Rural Law Center
22 U.S. Oval
Suite 203
Plattsburgh, NY 12901
Phone: (518) 561-5460
Phone: (866) 324-1183
Fax: (518) 561-5468

Since 1996, the Rural Law Center of New York (RLCNY) has been providing free civil legal services to low-income individuals and families statewide. The Rural Law Center’s legal staff is available to assist kinship caregivers from most upstate New York counties. Family members are welcome to contact our offices with any questions you may have regarding custody, visitation and other Family Court matters.  Our staff will provide legal advice and can assist you with the preparation of custody petitions and other common issues. Our services are made possible primarily with financial support from NYS Judiciary Civil Legal Services and the IOLA Fund of the State of New York.  The RLCNY serves every upstate county in New York except: Erie, Niagara, Monroe, Onondaga, Oneida, Broome, Albany, Dutchess, Orange, Rockland, and Westchester. We do not serve NYC or Long Island.

Alternative Dispute Resolution Center
Center for Resolution and Justice
Genesee County Courts Building
One West Main Street
Batavia, NY 14020
Phone: (585) 344-2580, ext. 2440

Disagreements happen. And when they do, mediation can help. Our mediation programs help people solve their problem, no matter the situation or setting. Our programs:

  • Help couples going through divorce
  • Help landlords and tenants work out issues
  • Help parents and schools agree on special education matters
  • Help employees and employers resolve conflict
  • Help neighbors restore harmony in the community
  • Help families handle issues with teens, aging adults
  • Help parents work out custody and visitation
The Genesee County Office for the Aging
2 Bank Street
Batavia, NY 14020
Phone: (585) 343-1611
Fax: (585) 344-8559
Genesee County Office for the Aging

The Genesee County Office for the Aging (OFA) offers a variety of programs and services to all county residents who are age 60 and over. Services Provided: Support Services, Expanded In-Home Services for the Elderly Program (EISEP), Health Care, Housing, Legal Assistance, Recreation, Transportation, Nutrition.

Genesee County Youth Bureau
2 Bank Street
Batavia, NY 14020
Phone: (585) 344-3960
Fax: (585) 345-3063
Genesee County Youth Bureau

The Genesee County Youth Bureau was established in 1971 as a part of county government that would plan, coordinate, and supplement activities of public, private, and religious agencies devoted to the welfare and protection of youth.  It assists with the development and funding of programs that encourage positive youth development.  These programs help motivate young people to develop a sense of responsibility and make a positive contribution to their communities.

Genesee County Social Services
5130 East Main St.
Batavia, NY 14020

Main Number: (585) 344-2580
Adult & Children’s Services: (585) 344-2580
Child Support Enforcement: 1-(888)-208-4485
Home Energy Assistance Program (HEAP): (585) 344-2580 x6254
PA/MA Foodstamps: (585) 344-2587

The Genesee County Department of Social Services provides a wide range of financial assistance and social service programs to the needy and vulnerable citizens of our County. The Department is responsible for a significant part of the “social safety net” which insures that basic human needs will be met.

Family Court
Court Facility Building
1 West Main St.
Batavia, NY 14020
Phone: (585) 815-7814

The Family Court hears and determines most legal issues involving children and families. There is a Family Court within each county of the State which is authorized to hear matters relating to: custody and visitation; monetary support for children, spouses, and ex-spouses; adoption; paternity; abuse and neglect of children; violence among family members; children accused of committing crimes; and children in need of supervision.

Mental Health Services
5130 East Main St Rd., Suite 2
Batavia, NY 14020-3496
Phone: (585) 344-1421
Fax: (585) 345-3080

Mental Health Services mission is to assist county residents with symptoms of mental illness in achieving and maintaining their highest level of functioning. Services Provided: Outpatient Clinic, case management, continuing day treatment, community education, crisis services.

Public Health Department
County Building II
3837 West Main Street Road ~
Batavia, New York 14020
Phone: (585) 344-2580 x 5555

The Genesee County Health Department’s primary responsibilities include educating the community; preventing disease and injuries; promoting healthy behaviors; assuring access to healthcare services; mobilizing community resources; protecting against environmental hazards; responding to and organizing disaster situations. Services include: Early Intervention ProgramPreschool Special Education and Children with Special Health Care Needs